Refund Policy

Effective Date: January 22, 2026
Last Updated: January 22, 2026

At CEED.trading, we are committed to providing high-quality educational content and trading tools. This refund policy outlines the terms and conditions for our digital products.

Our Commitment

We stand behind the quality of our educational materials and want you to make an informed decision before purchasing. To help you evaluate our content, we offer free trial access to course materials before you commit to a purchase.

Free Trial Access

CEED.accelerator Course Modules

Try Before You Buy

We provide free access to the first 2 course modules (Module 01 and Module 02) so you can:

Experience the teaching style and methodology
Evaluate the course structure and content quality
Assess whether the material aligns with your learning objectives
Review the depth and technical detail of the curriculum

How to Access Free Trial:

Create a free account at CEED.trading
Navigate to the CEED.accelerator course page
Access Modules 01-02 immediately without payment
Upgrade to full course access when you’re ready to continue

Refund Policy for Digital Products

CEED.accelerator Course (Modules 01-08)

No Refunds After Purchase

Due to the nature of digital educational content, all sales are final once you purchase access to the complete course (Modules 01-08).

Why This Policy:

Course material cannot be “unseen” once accessed
You receive immediate, unrestricted access to all proprietary content
Free trial access (Modules 01-02) allows you to evaluate the course before purchasing
Digital products are non-returnable by their nature

Before You Purchase:

Complete the free trial modules thoroughly
Review the course curriculum and learning objectives
Contact us with any questions about course content or structure
Ensure the course aligns with your trading goals and experience level

Custom Sierra Chart Indicators & Trading Tools

No Refunds on Digital Downloads

All custom indicators, trading tools, and downloadable materials are non-refundable once purchased and downloaded.

Why This Policy:

Digital files are delivered instantly and cannot be returned
Proprietary code and indicators represent intellectual property
Technical support is provided to ensure proper installation and functionality

Before You Purchase:

Review the product description and features carefully
Check system requirements and compatibility with your Sierra Chart version
Contact us with technical questions before purchasing
Read user reviews and documentation when available

Exceptions and Special Circumstances

We may consider refunds on a case-by-case basis only in the following circumstances:

Technical Issues

If you experience technical problems that prevent access to purchased content:

Contact our support team immediately at markus@ceedtrading.com
Provide detailed information about the technical issue
Allow our team reasonable time (48-72 hours) to resolve the problem
If we cannot resolve the issue, a refund may be issued at our discretion

Duplicate Purchases

If you accidentally purchase the same product twice:

Contact us within 7 days of the duplicate purchase
Provide proof of duplicate transaction
We will refund the duplicate charge minus any payment processing fees

Payment Processing Errors

If you were charged incorrectly due to a payment processing error:

Contact us within 7 days with transaction details
We will investigate and issue a refund if an error occurred

How to Request a Refund (Exceptions Only)

If you believe you qualify for a refund under the exceptions listed above:

Email: markus@ceedtrading.com
Subject Line: “Refund Request – [Your Order Number]”
Include:
- Your full name and email address used for purchase
- Order number and date of purchase
- Detailed explanation of the issue
- Screenshots or documentation supporting your request (if applicable)

Response Time: We will review and respond to your request within 3-5 business days.

Refund Processing

If a refund is approved:

Refunds will be processed within 5-10 business days
Refunds will be issued to the original payment method
Payment processing fees (typically 2-3%) are non-refundable
Access to course materials and downloads will be revoked immediately

Educational Purpose Disclaimer

Important Notice:

All CEED.trading products are for educational purposes only. We do not guarantee trading profits, performance results, or specific outcomes from using our educational materials or trading tools.

Past performance is not indicative of future results
Trading involves substantial risk of loss
No guarantees are made regarding trading success
Educational content does not constitute financial advice

By purchasing our products, you acknowledge that:

You understand the risks involved in trading
You will not trade with money you cannot afford to lose
You are responsible for your own trading decisions
CEED.trading is not liable for any trading losses

Course Access Terms

Lifetime Access

Purchased courses include lifetime access to current content, subject to:

CEED.trading remaining in business
You maintaining compliance with our Terms of Service
No unauthorized sharing or distribution of course materials

Content Updates

Course content may be updated or improved over time
Purchased courses may include access to updated materials at no additional cost
We reserve the right to modify or discontinue products with reasonable notice

Account Restrictions

Your access may be revoked without refund if you:

Share login credentials with others
Distribute or resell course materials
Violate intellectual property rights
Engage in fraudulent activity
Violate our Terms of Service

Contact Information

Questions about this refund policy or your purchase?

Email: markus@ceedtrading.com
Phone: +36 30 811 7590
Office Hours: Monday-Friday, 9:00 AM – 5:00 PM CET

We’re here to help ensure you have the information you need to make the right decision for your trading education.

Changes to This Policy

CEED.trading reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new policy.

Policy Version: 1.0
Last Revised: January 22, 2026

Summary

Quick Reference:

✅ Free trial access to Modules 01-02 of CEED.accelerator
❌ No refunds on course purchases (material cannot be unseen)
❌ No refunds on digital downloads (indicators, tools)
⚠️ Exceptions only for technical issues, duplicate purchases, or processing errors
📧 Contact us before purchasing if you have questions

Remember: Take advantage of the free trial modules to ensure the course is right for you before making a purchase. Once you buy, all sales are final.